What Is the Role of Personality in Organizational Behavior?

There is a reason why recruiters consider more than your degree and employment history. Among fact, ambition, flexibility, leadership, and zeal are among the most sought-after qualities in new workers. According to a new research, personality attributes such as persistence and conscientiousness are more important for success than IQ alone.

What Is the Role of Personality in Organizational Behavior?

Personality plays a crucial part in organizational behavior because how individuals think, feel, and act influences a variety of workplace factors. The personalities of individuals impact their behavior in groups, their attitudes, and their decision-making processes.

What Is the Role of Personality in Organizational Behavior?

Interpersonal skills have a significant impact on how individuals behave and respond at work. Personality also influences motivation, leadership, performance, and conflict in the workplace. The more managers comprehend the role of personality in organizational behavior, the better prepared they will be to achieve their objectives.

Numerous perspectives on the world influence the characters of individuals. A person will respond to a circumstance according on his or her particular values, beliefs, and personality characteristics.

These characteristics are acquired over the course of a person’s life and are not readily altered; thus, it is more beneficial for managers to seek to comprehend this than to attempt to change it.

Openness, emotional stability, and agreeableness are all predictors of a person’s conflict aversion, teamwork proficiency, and favorable work attitudes.

Individuals with this personality trait should be put in settings where they will be working with or leading others. Those without these characteristics will be less motivated and more pessimistic in these circumstances.

Positive interpersonal abilities are a personality feature that has a substantial impact on the job. They have the empathy and sensitivity necessary to get along well with others. People with this attribute are often assigned customer service, personnel management, or conflict resolution responsibilities.

Personality has a significant impact on autonomy and decision-making. Personality attributes include self-efficacy, conscientiousness, and proactivity help to excellent decision-making under pressure and independence, while neuroticism and lack of openness do not. Managers are able to put persons with the aforementioned characteristics in locations where they can do their best job.

Individuals’ levels of motivation are increased when they are matched with tasks that are most suited to their traits. As a result of their everyday happiness, their total work performance is also affected. This has an impact on the overall productivity of the workplace, since more gets completed as a result of improved attitudes and happier personnel.

Role of Personality and Attitude in Organization

Personality is a factor in workplace behavior because how individuals think, feel, and act influences a variety of workplace factors. Attitude is another important component to consider in this context. Personalities impact the behavior of individuals in groups, their attitudes, and their decision-making processes.

Today, many companies evaluate candidates throughout the recruiting process to ensure that they are a better match for their business culture. To establish a healthy atmosphere, organizations seek to employ persons with good characteristics and attitudes.

Importance of Personality

Personality is a collection of unique individual traits, including motivations, emotions, values, interests, attitudes, and skills. It is a consistent collection of qualities describing an individual’s intrinsic features that are mirrored in behavioral inclinations across a number of contexts.

It determines the personality, attitude, and overall work style of a candidate. An organization’s judgments about the management of daily obstacles are influenced by the personalities of the individuals involved.

For instance, a manager who is unable to encourage his team in a good manner jeopardizes the team’s integrity, which has a direct influence on the quality of service and leads to poor productivity.

The personality of a manager has a significant influence on motivation, leadership, performance, and conflict. The more a manager’s awareness of personality and organizational behavior, the greater his ability to bring out the best in individuals and situations.

Personality Traits

The way businesses work and respond to crises has changed significantly throughout time. Today, they have fewer tiers and more openness. Managers engage subordinates at all levels in a more collaborative manner.

Even at very low organizational levels, the change toward employment with a greater emphasis on information and customers has increased autonomy.

Organizations are receptive to change and novelty due to the environment’s ongoing instability. All of these things have led to personality being seen as more essential than in the past.

Behavior patterns have been an ever-evolving field of study in which psychologists attempt to identify and quantify individual personality characteristics, often referred to as personality traits, which are assumed to be relatively stable characteristics such as dependability, trustworthiness, friendliness, and happiness.

Modern personality theorists Costa & McCrae have conducted and published research on a “five trait” model that is now commonly recognized by psychologists. These five personality characteristics are referred to as the 5-factors or sometimes just “the Big 5.”

The Big 5 Personality Traits

Persons may be graded or evaluated based on a variety of characteristics. However, it has been shown that the five factor model, which consists of five fundamental personality qualities, is useful in organizational settings.

Each of these five personality characteristics defines, in relation to other individuals, the frequency or intensity of a person’s emotions, ideas, or actions. Each human contains all five of these characteristics, although to variable degrees.

For instance, two managers may be described as “tolerant.” However, there may be substantial heterogeneity in the extent to which they exert their tolerance levels.

The model classifies individuals based on the presence of the following characteristics in varied degrees of high scope and low scope.


  • High Mark Productive and obedient, strict and single-minded.
  • Low Score Less organized, less productive, more adaptable, creative, and multitasking adept.


  • High Score Cooperative, capable of submission, and empathic towards others.
  • Low Score Demanding, difficult, and competitive, and often even contentious.


  • High Score Energetic, cooperative, communicative, eager, and seeking adventure.
  • Low Score Individuals that are not empathetic, difficult to comprehend, and even odd.

Openness to Experience

  • High Score Novices who are often naive and inquisitive.
  • Low Score Realistic, pragmatic, and resistant to change on occasion.


  • High Score Calm, reasonable, and calm. Occasionally viewed as being unmotivated and incapable of taking things seriously.
  • Low Score Alert, anxious, and sometimes needlessly concerned.

The five personality qualities exist on a continuum, as opposed to being either present or absent in a person. Each of these five characteristics is comprised of distinct facets that may be assessed separately.

The characteristics of personality cannot be researched in isolation. It is important to analyze both the positive and negative connotations that these features indicate.

For example, conscientiousness is required for attaining objectives with devotion and concentration. Individuals that are more conscientious achieve their objectives more quickly. In circumstances that necessitate multitasking, conscientiousness is not very useful.

Other Personality Traits – Self Variables

In addition to the Big Five, several more dimensions or aspects of personality have been suggested by researchers. Self-variables are known as such. Self-concept is the term used in personality theory to refer to an individual’s idea of themselves.

Self-concept is a significant self-variable that has applications in organizational behavior. This includes self-monitoring, self-respect, and self-efficacy, among others.

  • Self-esteem is a combination of self-perceived competence and self-image. It is associated with increased work satisfaction and productivity. Individuals with low self-esteem feel strong degrees of self-doubt and question their own value.
  • Self-monitoring is the capacity of an individual to check his or her activities and appearance in social settings.
  • Self-efficacy is the conviction in one’s skills that he or she can effectively complete a certain endeavor. A person may have strong self-efficacy about his or her scholastic accomplishment but poor self-efficacy regarding his or her ability to repair the automobile.

Personality influences a person’s performance in a variety of job characteristics. Organizations must carefully analyze personality qualities and distribute responsibilities/roles appropriately, since not every type is fit for every work position. This may result in enhanced efficiency and work satisfaction.

There’s No “Perfect” Workplace Personality

Each of us has a unique mix of the “Big Five” personality dimensions: extraversion, agreeableness, conscientiousness, neuroticism, and openness to experience.

At times, it may seem that one personality type is superior to another, or that one personality type is favored more by an organization. If you share this opinion, there is no need to be alarmed. Frequently, it is how your personality compliments the workplace and “fits” with the organization’s main objective.

In order to adhere to the job environment, many of us behave out of character at work. There is no “ideal” personality that excels in the business.

How Important Is Personality, Anyway?

Role and industry determine the significance of personality and how it complements an organization. It is essential for managers and business leaders to be able to inspire and support their colleagues while also acknowledging their weaknesses for a firm to be successful.

Employers must be able to communicate successfully with employees and be adaptable to change in order to propel a firm ahead. In both situations, the capacity of a manager to establish and maintain connections with coworkers is crucial to the success of the firm.

The extent to which you are able to create and maintain such connections is often determined by your personality, making it an essential aspect of any business.

How Tight is the Fit?

The key to recognizing the significance of personality in your business is to take a step back and examine your interactions with your job. Do you regularly collaborate with others to complete a project?

You work in a cubicle with little contact with coworkers. Consider the impact your personality has on your field of work, and then consider how your personality either helps or hinders you in achieving your objectives.

Consider how your skill sets have helped you create and maintain connections with your coworkers, if you discover that personality does actually play a significant role in your business.

Taking the time to understand how your personality influences people around you is the most critical step in comprehending the value of personality in your company, despite its first intimidating appearance.


A personality is an individual’s inherent traits, or a set of qualities that define his or her personality and distinguish him or her from others. In organizational behavior, personality is used to describe the individual characteristics of people that make them more effective in their roles.

Personality is the most influential factor in influencing organizational behavior. While personality characteristics are often seen as an individual’s inherent qualities, they are actually the result of how individuals relate to other people and their environment.

Although organizational culture and the organization itself has a great influence on the behavior of employees, it is also important to recognize that personalities are also influenced by the environment and the relationships that employees have with others.

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Pat Moriarty
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